Home » Help
Quick answers about reservations, deliveries, scooter use, troubleshooting, and support.
Reserve directly on our website. Select your rental dates, choose your equipment, and complete checkout. You’ll receive a confirmation email once payment is completed.
Yes. Reservations are confirmed once payment is received.
Changes and cancellations depend on availability and our cancellation policy. Please contact us as soon as possible.
No. We do not deliver or pick up inside theme parks, Disney Springs, or Universal CityWalk.
We work with delivery timeframes, not exact times. This helps us manage routes and serve customers efficiently.
Battery range depends on rider weight, usage, terrain, and how long the scooter is used during the day.
Yes. A charger is included with each scooter.
Contact us immediately. Please do not attempt repairs, adjustments, or force the scooter to move.
If your Pride mobility scooter is making a beeping sound, it usually means there is a safety, battery, moisture, or connection issue.
Excessive rain or moisture can cause the scooter to beep or stop working correctly.
Stop using the scooter and contact us immediately. Do not attempt repairs or force the scooter to move.
Move On Scooters
Typically replies within minutes
Do You Have a Question About Renting a Scooter?
Contact Us
🟢 Online
Talk to an Agent